Watch an AI digital receptionist check in a guest
A guest arrives at the lobby. The Genus receptionist, shown on the digital screen, verifies the reservation, creates a digital room key and answers questions about the hotel, all in one natural conversation. Press Start Check-in and watch the whole journey.
The Smart Hospitality- Arrival
- Verification
- Digital key
- Breakfast
- Gym and pool
- Closing
Live captions appear here while the conversation plays.
Product demonstration. The guest, reservation and hotel details are fictional. Voices come from your browser and device.
What this demonstration shows
Guest interaction
A natural conversation instead of a form: the receptionist greets, listens and responds.
Reservation verification
The booking is found and confirmed with the guest before anything else happens.
Digital room key
A mobile key is created on screen and delivered through the Genus Hotels app.
Hotel information
Breakfast, fitness centre and pool details are answered instantly, at any hour.
Ready to see how Genus could welcome the guests of your hotel?
Talk to the Genus team