Autonomous digital receptionists delivering human-like hospitality 24/7.
Genus Hotels Inc. introduces the world's first SaaS-powered Agentic AI Receptionist designed to fully replace human front desks. Guests are greeted by lifelike avatars, IDs are verified instantly, and digital or physical keys are issued seamlessly. From boutique hotels to global chains, our AI transforms guest experience into something futuristic, reliable, and personalized.
Book a DemoOur AI-powered solutions transform hotel operations and guest experiences
Never miss a guest interaction with our always-available AI receptionist that handles check-ins, inquiries, and support around the clock.
Lifelike digital avatars with natural speech patterns and emotional intelligence create authentic guest connections.
Secure, automated identity verification and seamless key distribution, whether digital or physical.
Full compatibility with all major Property Management and Hotel Management Systems for seamless operations.
Intelligent handling of guest requests, service coordination, and personalized recommendations.
Comprehensive financial tracking and reporting capabilities that integrate with your accounting systems.
Our AI anticipates guest needs and preferences, offering personalized upgrades and services before they ask.
Our SaaS platform integrates advanced Agentic AI with hotel systems to deliver seamless automation. Every feature is built to reduce staffing challenges while enhancing guest satisfaction.
Proactive engagement that remembers guest preferences, suggests upgrades, and handles complex service requests. Our AI learns from every interaction to continuously improve the guest experience.
Realistic digital receptionists with natural speech, expressions, and gestures. Choose from diverse avatars that can be customized to match your hotel's brand identity.
Secure ID scanning, fraud detection, and instant digital or physical key generation. Guests can complete the entire process in under two minutes without human intervention.
Housekeeping requests, dining recommendations, and local insights delivered conversationally. Our AI has extensive knowledge of your property and local area.
Deep PMS/HMS compatibility, automated reporting, and analytics dashboards. We integrate with all major hotel systems and provide comprehensive API access.
Works for independent hotels and adapts for global chains. Our pricing scales with your property size and needs, with enterprise options for large portfolios.
At Genus Hotels Inc., we are solving one of the biggest challenges in hospitality—labor shortages—by introducing AI-driven digital receptionists that never compromise on service.
Founded by Shams Zaidi in Washington, USA, Genus Hotels merges luxury design with cutting-edge technology. Our gold-on-black brand identity represents futuristic innovation built on timeless hospitality values.
We believe the future of hotels lies in intelligent, conversational AI that feels human, proactive, and personalized. Our team of AI specialists, hospitality veterans, and design experts work together to create solutions that enhance both guest experiences and operational efficiency.
Whether you're a boutique hotel, a luxury chain, or an investor exploring AI-driven hospitality, we'd love to connect. Request a demo or reach out directly.
web@genushotels.com
+1 917 238 3846
Washington, USA