The growing focus on maintaining social distancing and minimal contact with people/things mean contactless hoteling is the need of the hour. Everything from TVs to cars and homes to airports is shifting to AI to minimize human contact. However, the hospitality industry has only evolved from a big keychain with a room key to touchscreens and kiosks. While this tech has made life a lot easier, it doesn’t serve the purpose of becoming contactless.
But the good news is that we are here to revolutionize the hospitality industry by providing an entirely contactless hospitality experience in Genus Hotel. Based in Washington, DC, GH is the world’s first chain of fully automated boutique hotels. There are no forms to fill or screens to touch with us. And you don’t have to deal with the doorman or concierge staff.
We make contactless hospitality possible through scannable entrance keys, digital check-ins/check-outs, digital room keys, automated audio assistant backed by AI, and hologram technology for meet & greet service. There is no need for phones or remote controls in hotel rooms as everything is done via voice commands. Plus, automatic replenishment of towels and toiletries reduces human effort in housekeeping by 60%.